UNPAN Compendium on E-government Innovative Practices
The first version of the
Compendium on E-government Innovative Practices was published by UNPAN in December 2005.
It includes a couple e-democracy related examples, like the one below from Singapore. One mentions the Seoul Cyber Forum which is detailed in a longer case study on this site.
Thank you to Eric Legale with the World Forum on e-democracy for pointing this out in the their newsletter.
The example case study:
Country: Singapore
Institution/Ministry: Urban Redevelopment Authority (URA)
Solution/Application: The E-consultation Module
Theme: E-participation
Implementation Date: n.a.
Summary:
The E-consultation module with IT initiatives launched by the Urban Redevelopment Authority (URA) applied Internet and web technology extensively to reach out to citizens and service partners for public consultancy. With E-consultation module URA actively consults industry partners and citizens to work out the planning products from URA, including drawing up the long-term strategic Concept Plan, the Master Plan, detailed urban design plans for area improvement plans such as the Parks and Waterbodies Plan, the Duxton Plan Public Housing International Architectural Design Competition, the City Centre development, and to ensure that the physical planning of Singapore incorporates feedback, perspectives and concerns. All key events and launches of URA are communicated through interactive websites in addition to physical exhibitions, to reach out to more people. Every website is carefully designed to facilitate understanding and consultation of the various visions and plans online. Furthermore, as part of the effort to help the government connect citizens with one another and with the government, URA has identified suitable guidelines and policies for public consultation with the citizen and the customers through the Internet unless the issues involved are sensitive and not appropriate for public deliberation.
As to date, URA has successfully implemented two e-consultation projects. The 1st econsultation was on the development of guidelines for landscape deck. Being a new form of development for car parking, URA actively sought the feedback of professionals on the proposed guidelines to ensure that the guidelines when implemented result in a quality living environment for the citizens. The guidelines have since been released and adopted by developers in several residential development projects.
The 2nd e-consultation was on the location of the child care centre in residential areas. The objective has been to develop a set of guidelines for the location of child care centres, which take into account the citizens’ needs for quality child care facilities and noise concerns, traffic, and quality of the homes around the child care facilities. The feedback of the e-consultations has been used in finalizing the guidelines which will be released soon.
Impact:
The innovative use of IT enables URA planning products to reach out to more people. For example, the Parks and Waterbodies Plan website attracted 20,000 visitor sessions. In the “City Centre Exhibition” in July 2003, the online exhibition drew 11,000 visitor sessions.
Source: Urban Redevelopment Authority
More information on the project:
unpan1.un.org/intradoc/groups/public/documents/other/unpan022010.pdf
More information on the product:
www.ura.gov.sg/econsult/index.htm
Contact:
Ms. Carol Lim
Tel: 65-63218340
Fax: 65-62263549
Email: Carol_LIM@ura.gov.sg